Last updated: June 28, 2026
This Refund Policy explains how refunds work for services purchased from Billionaire edge limited ("we", "us", "our"), including payments processed through Stripe. It should be read together with our Terms of Service.
1. Monthly retainer services
- Monthly plans (SEO, social media management, paid ads management, etc.) are billed in advance for the upcoming billing period.
- Fees already charged for the current billing period are non-refundable once work has started, since time, strategy, and resources have already been allocated.
- You may cancel future billing at any time by giving us 30 days' written notice. No further charges will be made after cancellation takes effect.
- If we fail to deliver the agreed scope of work for a given month through our own fault, we will issue a partial or full refund for that month at our discretion, or apply a credit to your next invoice.
2. Project-based services
- One-time projects (such as website builds, branding, or ecommerce setup) are billed in milestones, typically 50% upfront and 50% on delivery.
- The upfront deposit is non-refundable once work has begun, as it covers planning, design time, and resource allocation.
- If you cancel a project before any work has started, the full deposit will be refunded.
- If you cancel a project after work has started but before completion, you will be refunded for any milestone not yet worked on, minus a reasonable charge for work already completed.
3. Non-refundable items
The following are not eligible for refund:
- Third-party costs already paid on your behalf (e.g. domain registration, stock assets, ad spend already delivered to Google or Meta, premium plugins or themes)
- Work already delivered and approved by you
- Time spent on revisions beyond the agreed scope
4. How to request a refund
To request a refund, email us at technial123pc@gmail.com with your invoice number and the reason for your request. We aim to review and respond to all refund requests within 7 business days.
5. Payment processing and disputes
Payments are processed via Stripe. Approved refunds are issued to the original payment method through Stripe and may take 5–10 business days to appear, depending on your bank. If you believe a charge was made in error, please contact us directly before opening a dispute or chargeback with your bank or card provider — most issues can be resolved faster this way.
6. Changes to this policy
We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
This page is a general template and is not a substitute for legal advice. Consider having a lawyer review this policy before accepting live payments.